Seat Relay is a ticketing platform that allows fans to buy, sell and securely transfer (coming soon!) tickets for supported events. We partner directly with events, venues and ticketing companies to ensure all tickets sold, purchased or transferred on our platform are authentic.

Unlike some other ticketing platforms, we do not provide a marketplace for all events. Offering tickets for only specific events, from trusted partners, enables us to confirm the authenticity of all tickets bought, sold or transferred on our platform.

Yes. We proudly partner directly with venues and events to ensure Seat Relay buyers and sellers have a trouble-free, fraud-free experience. All inventory on our site is verified before it can be listed. All tickets sold on our site are reissued, by the original ticketing company, directly to the purchaser.

We understand that fees are an unwelcome part of the ticket buying process, but our fees help ensure you have the best experience possible.

• Seat Relay charges a fee when fans sell or buy tickets on our site
• Our fees are competitive with other secondary ticket marketplaces
• Any and all applicable fees will be displayed during checkout, before submitting your order

Our fees allow us to provide:

• Partnerships with popular events and venues
• Authentic and valid tickets, or your money back
• Timely support if there is ever an issue with your order
• A full refund in the case of event cancellation without rescheduling

You can easily change your notification settings by logging into Seat Relay and accessing your account by clicking the icon in the top right corner. Click "Notification Settings" to access and edit your settings.

Yes, all buyers must create an account. Creating an account allows us to properly identify you and provide you with better service during all stages of the buying and event-going process.

The process for purchasing tickets is simple:

1. Find the page for the specific event for which you wish to purchase tickets
2. Click "Buy Tickets” and choose your desired tickets
3. Add your selected tickets to your cart
4. Complete the necessary billing and payment information and submit your order

Once your payment is verified and your order is complete, you will receive an order confirmation email containing the details of your order and instructions to locate, download and/or print your tickets. Your email will contain specific instructions as these options may vary depending on the ticket delivery method selected.

After purchasing tickets on Seat Relay, you will receive a confirmation email from us verifying your order details. You will also receive a ticket purchase confirmation directly from the ticketing platform responsible for the event. This email should come within one hour of your ticket purchase and will contain information on how to retrieve your ticket(s). The tickets will be issued in your name.

If you have not received your tickets, or need support for any reason, please visit support.seatrelay.com.

We verify all tickets before they are listed on our site. Additionally, tickets purchased on Seat Relay are reissued by the issuing ticket platform directly to you, the ticket purchaser. Tickets will be issued in your name.

If you purchase tickets on Seat Relay and your event is canceled and not rescheduled, we will first communicate with you to provide options. In most cases, the result will be a full refund of your ticket purchase, including fees.

No. Purchases on Seat Relay are not returnable, refundable or exchangeable. Please only purchase tickets you wish to keep. If you purchased tickets you cannot use, you might consider reselling them on Seat Relay.

Ticket purchase limits may vary depending on the specific event. Any such limits will be displayed on the event details page.

We offer various payment options to make your purchase, often including: credit cards, mobile wallet payments and, sometimes, payment plans. Payment methods may vary by event.

Yes. All ticket sellers must follow our seller onboarding process. This allows us to comply with applicable laws, and to properly verify you, to provide better service during all stages of the ticket selling process.

Visit seatrelay.com and find the performance for which you want to sell tickets. Click "Sell Tickets" and follow the prompts on screen to list your tickets. Selling tickets requires an active Seat Relay account. Please note that only certain events and certain types of tickets may be resold on Seat Relay. If you do not see your event listed, at this time you cannot resell your tickets on Seat Relay.

Unlike some other ticketing platforms, we do not provide a marketplace for all events. Offering tickets only for specific events from trusted partners enables us to confirm the authenticity of all tickets bought, sold or transferred on our platform.

To edit or delete a listing, login to Seat Relay and access your account by clicking the icon in the top right corner of the screen. Click "Wallet" and then choose the listing to which you wish to make changes.

Listings may be removed if we are informed of a change to your original order, or if we have trouble verifying the authenticity of your tickets. We reserve the right to remove listings at any time. If your listing is removed, you will receive a notification. If you wish, you may attempt to relist your tickets.

When your tickets are sold, you will be notified of the sale and receive an update in your account. Once we verify and complete the sale, your original tickets will be invalidated and reissued to the purchaser. The purchaser will not be given your name or any details about your order. Once tickets are sold they cannot be retrieved.

Sellers payments are sent within 72 hours after the event date. Seat Relay holds seller funds until the event is complete in case of event cancellation.